At piso99, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and protected, and what rights you have as a Filipino player under applicable law.
This Privacy Policy applies to piso99 ("we," "us," "our"), the online gaming platform accessible at https://piso99.org, operated by piso99's registered operating entity. piso99 acts as the data controller in respect of personal data collected through the platform and is responsible for ensuring that such data is handled lawfully, fairly, and transparently.
piso99 serves Filipino players across the Philippines, including users in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the provinces. This Privacy Policy applies to all users of the piso99 platform regardless of their location within the Philippines.
piso99 collects the following categories of personal data from players and visitors to our platform:
| Category | Specific Data Points | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID number (SSS, PhilHealth, UMID, Passport, Driver's Licence) | Required (KYC) |
| Contact Data | Philippine mobile number (+63), email address (if provided), registered residential address | Required |
| Financial Data | GCash account reference, Maya account reference, bank account details (BDO, BPI, Metrobank), transaction history, deposit/withdrawal records | Required |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Automatic |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session lengths | Automatic |
| Communications Data | Live chat transcripts, support ticket content, feedback submissions | When provided |
| Preference Data | Marketing opt-in/out status, responsible gaming limits set by player, language and display preferences | Optional |
piso99 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes under PAGCOR KYC requirements.
piso99 collects personal data through the following channels:
piso99 uses personal data collected from Filipino players for the following purposes:
piso99 processes personal data on the following legal grounds under the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations:
piso99 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
piso99 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
piso99 uses cookies and similar technologies (browser local storage, session tokens) to operate and improve the platform. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your piso99 account.
piso99 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, piso99 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by piso99:
To exercise any of these rights, contact piso99 support via in-platform live chat or email at [email protected]. Requests will be acknowledged within five (5) business days and fulfilled within thirty (30) calendar days.
piso99 is strictly an adult platform. Under Philippine law and PAGCOR regulations, access to online gaming is prohibited for persons under 21 years of age. piso99 does not knowingly collect personal data from persons under 21.
If piso99 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all personal data associated with the account will be deleted, and any deposited funds will be returned to the originating payment method following identity verification of the parent or guardian.
If you believe that a minor has accessed or registered on piso99, please notify us immediately at [email protected].
piso99 may transfer personal data to servers or third-party processors located outside the Philippines where necessary for platform operation (for example, international game providers or cloud infrastructure providers). Any such transfers are conducted subject to appropriate safeguards ensuring a level of data protection equivalent to that required under Philippine law, including contractual data processing agreements incorporating the NPC's standard data transfer clauses.
piso99 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered players via SMS to their registered Philippine mobile number and by displaying a notice on the piso99 platform upon next login.
The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Continued use of piso99 following publication of an updated Privacy Policy constitutes acceptance of the revised terms.
For any questions, access requests, or concerns regarding this Privacy Policy or piso99's data practices, please contact us:
Email: [email protected]
Support Channel: In-platform live chat, available 24/7
Players who wish to escalate unresolved data privacy concerns to the Philippine regulatory authority may contact the National Privacy Commission (NPC) at privacy.gov.ph (external government resource – not affiliated with piso99).
piso99 operates in full compliance with Republic Act 10173 – the Data Privacy Act of 2012. Your rights as a data subject under Philippine law are fully recognised and respected.
All data transmitted between your device and piso99 is protected by TLS/SSL encryption. Stored sensitive data uses AES-256 encryption. Your piso99 login credentials and financial details are never stored in plain text.
piso99 does not sell, rent, or monetise your personal data through advertising networks. Your information is used only to operate your account, process transactions, and improve your experience on the platform.
You can request access, correction, deletion, or portability of your piso99 personal data at any time. All requests are acknowledged within five business days and fulfilled within 30 calendar days.
piso99 only sends promotional SMS and notifications to players who have explicitly consented. You can withdraw marketing consent instantly from Account Settings at any time – no delays, no dark patterns.
Identity verification documents submitted to piso99 are used solely for age verification and anti-money laundering compliance, as required by PAGCOR. They are never shared with third parties for commercial purposes.
Your data is protected, your privacy is respected, and your rights under Philippine law are upheld. Join over a million Filipino players who trust piso99 with their gaming experience.
21+Must be 21 or older to register. Play responsibly.